About Us
We are Costa Shop and Drop. We are registered at Costa Shop & Drop, 38 Calle Hemingway Malaga, Spain 29005.
General
Costa Shop and Drop reserves the right to change these terms without notice at any time.
Costa Shop and Drop will not share your details with any third parties in accordance with the the Data Protection Act 1998. Your details will only be used if we need to contact you regarding your order.
All products are subject to availability. All prices are correct at the time of their publication but are subject to immediate change without notice. Packaging may appear different from advertised.
While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our website may be incorrectly priced. Where a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Costa Shop and Drop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Sale of Alcohol
Costa Shop and Drop reserves the right to decline to trade with any company or person. Without prejudice to the generality of the foregoing, Costa Shop and Drop adopts the following policy at all its delivery/collection points: CHALLENGE 21: You must be 18 or over to buy alcohol. You must not buy alcohol on behalf of under 18's. We apply "Challenge 21" policy to all delivery and collection orders. We will not supply if the person receiving or collecting orders appears under the age of 21 unless proof of identification can be shown.
Making a Purchase
The website will guide you to make a purchase and place your order with us. You will be asked for a few details, in order to finalise your purchase.
We accept Visa and Mastercard Payments via the Secure Stripe Payment Gateway. We also accept payment via PayPal and cash on delivery. Please try when possible to have correct money available as our drivers can on occasion run out of change while doing multiple deliveries.
Please note: items are subject to availability. If an item becomes out of stock, we will notify you as soon as possible and refund you if payment has been taken.
Delivery and Handling
Local delivery from Torremolinos to Duquesa, including inland towns Alhaurin, Coin and Mijas Pueblo is free if the order exceeds 24.95 , if your order is less than this value a 4.95 surcharge will incur. You can also select a delivery day that is most convenient for you, just place a note on your order.
Deliveries East of Malaga including Nerja , have weekly deliveries currently a Wednesday this will be increased as per demand.
Orders placed before 11am are delivered the same day 7 days per week (excluding national holidays). Orders placed after 11am will be delivered the next working day. If your order includes fresh meat this will be delivered next working day regardless of time ordered , to allow our butcher to prepare your order.
If you chose to have your shopping dropped at a click & collect point, please enter your agents postcode and choose their address from the drop down menu. This will be with them on the same days, or alternatively your chosen day.
General
We guarantee your satisfaction here at Costa Shop and Drop. We want you to be delighted with your purchases. All our items are hand packed to order and we only send out products in perfect condition.
If for any reason you wish to return an item to Costa Shop and Drop we recommend for you to call our customer service agents to note your reason for return, they will advise you next steps. It is advised to always check your order on arrival and raise any quality concerns with the driver as these can’t always be rectified after the driver has left.
If you are returning items due to a mistake on our part we will refund your total costs or exchange if necessary.
You can of course cancel your order at any time during the ordering process up until your payment has been accepted. Once payment has been accepted the order will be deemed to be a binding contract and the terms for return listed above will need to be adhered to. If you have any questions regarding any of our terms and conditions please email, write or phone us using the contact information given.
Privacy Policy
Costa Shop and Drop does not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
- a. Take and fulfil customer orders.
- b. Administer and enhance the site and service.
- c. Only disclose information to third-parties for goods delivery purposes.